Refund Policy

Substrat Limited offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact us at info@substratasset.com with your application reference and we will help.

Refunds are returned to the original payment method. Refund handling is also subject to Paddle's Refund Policy.